Please let us know how we are doing and how you like our products. Thank you for visiting PainReliefStore.com. From our customers ... Love this item (MediBeads Therapy Wrap) --heat therapy while I walk around. I use it most every day. Love the MediBeads, they really do give moist heat and hold the heat surprisingly long. My sore neck loves it! Just a quick email to let you know that the neck pad arrived today. I heated it up and am using it right this minute. Woke up with a migraine, and now I'm already getting relief. Wow, you guys are GREAT! Anna I'm very pleased with the HTA Pain Relief Spray. No cure ... but after spraying this on and using heat the relief lasts longer. Thank you, I am very pleased with this product Ruth Just placed an order for the MediBeads Hand Wrap. I have an aunt with arthritis and am hoping this will bring her some relief. I have the King size and the Therapy Wrap. I bought the Therapy Wrap so I could walk around with it and the other for watching t.v. and to go to bed. They are fabulous! The moist heat feel wonderful on an achy back! And, even when my back doesn't hurt, I still use it to warm up before I go to sleep. I live in the IL area and it gets might cold here! Kathy A very good product (MediBeads Therapy Wrap) at a good price and excellent order handling speed. We need more companies like this to do business with, and I hope to again. James in North Carolina I am well pleased with this company and would purchase things from them again. Thank You! Richard in PA Good Communication, very quick shipment and an excellent quality product. Nadine in NY The MediBeads heating pad is a great product. I had trouble finding a moist heating pad for under $50.00. Especially one that does not use electricity. I can fall asleep with the MediBeads pad and not have to worry about getting burned. Constance in CA Excellent company to deal with. Product arrived within a reasonable amount of time. This product is wonderful! Just a short time in the microwave, and the relief lasts for 30-45 minutes! Audrey in PA My mother in law has horrible pain in her wrists. These items make a big difference she says! Ordering was easy.. Items arrived in a timely fashion. I will order from the Pain Relief Store again! They had what I needed and shipped it quickly. Maureen in IL I am impressed with the quality of the product, the ease of ordering and the prompt delivery. I do think the merchant should provide the option of delivery through US Mail as well as UPS. I live in a rural area where UPS does not deliver. I emailed a complaint to the merchant and they immediately called me and offered to ship through US Mail, so I was very impressed with their customer service. Lee in KY Excellent merchant. Product came when promised, as promised. Lisa in CA I was very satisfied with my purchase. The item (MediBeads Neck Wrap) was described exactly and truthfully. Charles in IL THANKS! Finally something that REALLY helps my sinus pain! Teresa in KS I HAVE BEEN LOOKING FOR A MICRO-WAVEABLE MOIST HEATING PAD FOR THE LAST 9 YEARS & AM SO GLAD THAT I FOUND YOUR WEB SITE. THE HEATING PAD WORKS GREAT & I AM VERY SATISFIED. THANK YOU! Bobbi in WY Immediately after I sent in the order, I received a call telling me that one item was unavailable. They made suggestions for a substitute item. The order came quickly based on my preferred shipping selection. I will use them again. Charlotte in WA Got my order sooner that expected, thank you. Love the product, can't find it in my town so am grateful to have found PainReliefStore. Will be ordering again in near future. Karen in NY Delightful customer service and a truly fantastic product that helps degrees of pain when nothing else works! Of course, the ordering and shipping experience was truly as fantastic as the product itself - just simply a wonderful company to work with. Glad to be a customer! Mary in WA Had a problem with the shipment and they bent over backwards not only to compensate me, but also to make internal improvements so the problem wouldn't repeat itself with other customers. They appear to take pride in their business and are responsible for their mistakes--the hallmarks of a great business. Maureen in CA